All Systems Operational

Uptime over the past 90 days. View historical uptime.
Artifact Ingress and Normalization Operational
90 days ago
99.98 % uptime
Today
Payment Processing Operational
90 days ago
100.0 % uptime
Today
REST API ? Operational
90 days ago
99.94 % uptime
Today
Web App Operational
90 days ago
99.92 % uptime
Today
Search (In-App) Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
99.57 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Third-Party Services Operational
90 days ago
99.93 % uptime
Today
Single-Sign On (WorkOS) Operational
90 days ago
99.87 % uptime
Today
Login Pages (WorkOS) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 23, 2025

No incidents reported today.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025
Users report that they cannot log into app.loop.com
Resolved - This incident has been resolved.
Jun 12, 16:16 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 12, 15:22 CDT
Update - We continue to investigate workarounds for viewing pdfs in the app. In the meantime: users can download pdfs to view them.
Jun 12, 14:13 CDT
Identified - There is a broad reaching outage impacting Cloudflare https://www.cloudflarestatus.com/ which some of our providers make use of. Impacted loop services are:

1. Authentication https://status.workos.com/
2. Viewing pdf artifacts in app
Jun 12, 13:54 CDT
Investigating - We are currently investigating this issue.
Jun 12, 13:48 CDT
Jun 11, 2025
Insights and Reports tabs Unavailable
Resolved - The Insights and Reports tabs are both fully operational once again. We will work with our service provider to explore options increasing redundancy and reducing the risk of future outages
Jun 11, 08:15 CDT
Monitoring - Our service provider has implemented a fix and both the Insights and Reports pages should now be working as expected. We will keep this incident in the Monitoring stage until is has been marked resolved by our service provider as well.
Jun 10, 17:44 CDT
Update - Our service provider has identified the root cause of the incident and is working on testing and deploying the fix, but have not provided an estimated return to service time.
Jun 10, 14:54 CDT
Identified - The Insights and Reports tabs are currently available due to underlying authentication issues with our source provider. We are actively seeking updates from the provider on root cause identification and resolution timing.
Jun 10, 09:04 CDT
Jun 10, 2025
Intermittent errors on web app
Resolved - This incident has been resolved.
Jun 10, 17:12 CDT
Update - We've implemented improvements but continue to observe intermittent issues; we are working on a full resolution.
Jun 10, 10:05 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 9, 12:23 CDT
Identified - We have identified an issue causing intermittent crashes on our web app API servers, causing errors and logouts.

We are working on a fix.
Jun 9, 11:08 CDT
Jun 9, 2025
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