All Systems Operational

Uptime over the past 90 days. View historical uptime.
Artifact Ingress and Normalization Operational
Payment Processing Operational
REST API Operational
Web App Operational
Search (In-App) Operational
Analytics Operational
Webhooks Operational
Third-Party Services Operational
Single-Sign On (WorkOS) Operational
Login Pages (WorkOS) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 13, 2026

No incidents reported today.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

"Policy verification not available" appearing throughout the app
Resolved - Policy verification details have been restored in the app for invoices received since September 1. If you're still seeing missing policy verification details that are affecting your work, please reach out to your Loop team.
Oct 9, 14:39 CDT
Update - We expect invoices from the last month to have policy verification details available in the app by tomorrow morning. We'll provide updates on the remaining invoices afterwards.
Sep 29, 15:13 CDT
Monitoring - We have a method in place to restore policy verification for invoices received before Saturday, September 26, and expect to begin running it shortly. This first pass covers invoices received in the last month. We will share another update once it completes, including next steps for older invoices.
Sep 28, 17:30 CDT
Identified - We are aware of an issue causing invoices received before Saturday to read "Policy verification not available." No data was lost and we are working on restoring historical data.
Sep 28, 11:11 CDT

Oct 8, 2026

No incidents reported.

Oct 7, 2026

Application Access Issues
Resolved - This incident has been resolved.
Oct 7, 19:38 CDT
Monitoring - We've applied mitigations and the application, including search and table views, is recovering. Some users may still see intermittent slowness or errors while we confirm stability. We'll post another update once the issue is fully resolved.
Oct 7, 16:32 CDT
Update - We are continuing to investigate this issue.
Oct 7, 15:41 CDT
Investigating - We are currently investigating issues affecting access to the Loop application. Search and table views are the most impacted. We’ll provide an update as soon as we have more information.
Oct 7, 15:38 CDT

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

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