Data processing delays

Incident Report for Loop

Resolved

This incident has been resolved.
Posted Jul 30, 2026 - 16:27 CDT

Update

We are experiencing bursts of instability related to the issues from last week. During this time, document ingestion and processing may be delayed — this can affect policy evaluations and other automated workflows. No data has been lost. We're actively working through the backlog and will post updates as it clears.
Posted Jul 24, 2026 - 13:46 CDT

Update

All systems have been stable since Friday afternoon. The backlog has been cleared and new data is being processed according to the usual timeline. We are continuing to monitor the fixes we put in place.
Posted Jul 20, 2026 - 10:02 CDT

Update

During recovery, we observed another set of system-wide delays around midnight CDT. We have implemented a mitigation this morning and our systems are continuing to recover. We are working on processing all data we received during this time, and no data was lost.
Posted Jul 16, 2026 - 10:59 CDT

Monitoring

We've identified and resolved the issue causing delays and are working through the backlog. We are working on processing all affected data. No data was lost.
Posted Jul 15, 2026 - 11:00 CDT

Update

Delays will primarily be visible in cost allocation, business policies, and search results. We are working to get this resolved.
Posted Jul 14, 2026 - 11:46 CDT

Investigating

We are investigating delayed in our asynchronous data processing
Posted Jul 14, 2026 - 11:14 CDT
This incident affected: Artifact Ingress and Normalization and Search (In-App).